Mitarbeiter Mobilfunk / Shop & Kundenservice (w/d/m)
Core
Direct customer contact in mobile phone retail and via telephone, managing new and existing customers.
Role type
Retail sales and customer service representative
Builds
Mobile phone products and services for end consumers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Mobile phone expertise, retail sales experience, customer service, inventory management, marketing concept implementation, MS Office proficiency
Preferred skills
Experience with mobile network partners, organizational talent
Responsibilities
Handling store operations including organization, decoration, assortment care and presentation; Telephone support for new and existing customers; Managing and verifying stock levels; Implementing customer retention measures and marketing concepts; Supporting mobile network partners; General office tasks
