Mitarbeiter Mobilfunk / Shop & Kundenservice (w/d/m)
Core
Direct customer contact in retail stores and via phone for mobile telecommunications services, including sales, support, and store operations.
Role type
Retail sales and customer service representative (mobile telecommunications)
Builds
Mobile phone sales, customer support, and store operations for mobile network partners
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Mobile telecommunications experience, retail sales, customer service, inventory management, marketing concept implementation, MS Office
Preferred skills
Experience with mobile network partners, organizational talent, service orientation
Responsibilities
Handling retail store operations including organization, decoration, assortment care, and presentation; Telephone support for new and existing customers; Managing and verifying inventory levels; Implementing customer retention measures and marketing concepts; Supporting mobile network partners; General office tasks
