Customer Service Agent - Kundenservice (m/w/d)
Core
First point of contact at the information desk for all passengers and visitors, assisting with pre-flight and post-arrival questions, handling phone/email/chatbot customer service, managing the parking control center, and dealing with lost and found items.
Role type
Customer Service Agent (Airline)
Builds
Passenger assistance, customer support, parking management, lost and found services
Domain
Aviation / Travel
Deliverable
client delivery (via careerplan.io/jobs/1358440-customer-service-agent-kundenservice-mwd-at-flughafen-memmingen-gmbh)
Required skills
German (fluent), English (fluent), customer service experience, communication, appearance standards, shift work flexibility
Responsibilities
Greet passengers and visitors at the information desk, assist passengers with pre-flight and post-arrival inquiries, handle customer service calls and emails, manage parking control center inquiries, process lost and found items
