Senior Service Technician (m/w/d)
Core
Provide stable, secure, and efficient IT services for the German Armed Forces (Bundeswehr) across domestic and international locations, supporting digitalization and operational readiness.
Role type
Senior Service Technician (IT Infrastructure & Support)
Builds
IT infrastructure services for over 150 Bundeswehr locations
Domain
Defense / Public Sector IT
Required skills
IT system electronics training, 3+ years IT experience, ticketing systems, on-site support, project participation, DGUV V3 testing, mobility (Class B license)
Preferred skills
Teamwork, responsibility, goal orientation, organizational skills, initiative, customer contact
Technologies
PC, Telephony, LAN, WAN, Ticketing Systems
Responsibilities
Troubleshoot and resolve issues in PC, telephony, LAN, and WAN environments; Execute relocation tasks for telephony and PCs; Ensure adherence to response and resolution times; Participate in IT infrastructure development projects; Provide on-site second-level support; Document all activities; Conduct DGUV V3 inspections; Perform on-call duties
Seniority
Senior, hands-on IC