Lead Business Manager (m/w/d)
Core
Lead Business Manager responsible for financial processes, cost transparency, and efficiency of IT services within the German Armed Forces (Bundeswehr) shared service delivery.
Role type
Senior IC business manager (IT finance & operations)
Builds
Transparent cost and performance metrics for IT services
Domain
Defense / IT Operations / Financial Management
Deliverable
dashboards & analysis
Required skills
IT financial management, IT controlling, cost allocation, ITSM processes, end-to-end service delivery, stakeholder management, strategic planning, data analysis, team leadership
Preferred skills
Experience with executive-level reporting, change management
Technologies
ITSM tools, financial reporting systems
Responsibilities
Analyze value chains and derive financial KPIs, consolidate KPIs into a unified value system, monitor IT service efficiency and quality, align stakeholder interests for transparency, steer IT services to meet targets, support management decisions with data-driven insights, lead and coordinate virtual teams.
Seniority
Senior, hands-on IC