IT Service Manager Netzwerk (m/w/d)
Core
Manage network services and carrier/provider relationships to ensure stable, secure, and efficient IT infrastructure for the German Armed Forces (Bundeswehr) across domestic and international operations.
Role type
IT Service Manager (Network)
Builds
Stable, secure, and efficient IT services for the Bundeswehr
Domain
Defense / Telecommunications / Network Infrastructure
Required skills
Carrier/Provider management, Contract & SLA management, Cost control, Agile methodology, ITIL V3, Public sector project experience
Preferred skills
Bundeswehr processes knowledge, Satellite communication, 5G
Technologies
LAN, WAN, WLAN, RAS, Security, DDI, Satellite communication, 5G
Responsibilities
Manage carrier/provider collaboration and contract/SLA performance, Ensure service delivery via KPIs and service reviews, Control costs of service delivery, Participate in tendering and provider portfolio optimization, Ensure supply chain for service delivery, Collaborate with internal teams and external vendors
Seniority
Mid-level, hands-on IC