IT Service Manager - Application Lifecycle Management (m/w/d)
Core
Manage the full service lifecycle of customer applications within the German Armed Forces' data centers, ensuring stable and secure IT operations.
Role type
IT Service Manager (Application Lifecycle Management)
Builds
Standardized operational platforms for hosting customer applications in government data centers
Domain
Government / Defense IT / Application Hosting
Required skills
IT Service Management, application lifecycle management, virtualization, middleware, network management, ITIL, agile methods, contract compliance, SLA management, team leadership
Preferred skills
Experience in government or industrial IT projects, data center environments
Technologies
Managed Server, Managed Database, Virtualization solutions, Middleware products
Responsibilities
Manage service lifecycle for customer applications, lead a virtual interdisciplinary service team, ensure contract compliance and service quality (SLA, costs), enforce compliance and operational processes, participate in solution design and implementation of new applications
Seniority
Mid-level, hands-on IC