Senior Engineer, IT Operations
Core
Design, maintain, and support enterprise virtual desktop infrastructure (VDI) with a focus on VMware Horizon-based desktop delivery, including lifecycle management, image maintenance, and performance optimization.
Role type
Senior IC IT Operations Engineer (VDI/Endpoint)
Builds
Secure, compliant, and stable physical and virtual endpoint estate for global business operations
Domain
IT Operations / Virtualization / Endpoint Management
Required skills
VMware Horizon administration, vSphere management, Windows 11 optimization, Desktop Management Systems (SCCM/Intune), PowerShell scripting, Active Directory/Entra ID, VDI performance troubleshooting, Thin Client management
Preferred skills
Citrix Virtual Apps, Azure Virtual Desktop, Python scripting, ServiceNow, Financial services industry experience
Technologies
VMware Horizon, VMware vSphere, Windows 11, Broadcom Altiris, Microsoft SCCM, Microsoft Intune, Wyse, HP Thin Client, PowerShell, VMware PowerCLI, Microsoft Entra ID, Active Directory
Responsibilities
Design and implement management systems for VDI infrastructure; Manage golden images, desktop pools, Instant Clone lifecycle, and application delivery workflows; Troubleshoot VDI performance, availability, access, and user experience issues; Collaborate with network, security, and identity teams to ensure platform resilience; Participate in on-call rotation for after-hours support; Mentor teammates and share knowledge on VDI technologies.
Seniority
Senior, hands-on IC
