Staff, Business Operations (Voice and Chat Process)
Core
Facilitate the assignment of notary vendors to clients, managing high-volume scheduling, negotiations, and SLA compliance for the service lifecycle.
Role type
Staff, Business Operations (Voice and Chat Process)
Builds
Notary service assignments and client/vendor coordination
Domain
Legal services / Notary public operations
Deliverable
client delivery
Required skills
Vendor negotiation, high-volume outbound communication, SLA management, gross profit tracking, order queue management, file information relay, rescheduling
Preferred skills
Knowledge of service delivery functions