Site Reliability Engineer
Core
Improve platform reliability, drive automation, and mentor junior engineers for ICE's 24x7 production environment.
Role type
Senior IC Site Reliability Engineer
Builds
Shared services, automated monitoring, alerting, and self-healing automation for trading platforms
Domain
Financial services technology / Exchange infrastructure
Deliverable
production ML models
Required skills
Advanced troubleshooting, root-cause analysis, incident response, service design, automation pipeline development, observability implementation, AI/LLM integration for diagnosis, AWS CloudWatch, OpenTelemetry/Alloy, Grafana, PagerDuty, Splunk, Rundeck, Jenkins
Preferred skills
Financial services technology experience, SRE principles (SLI/SLO/error budget), Terraform, Chef, Ansible, AI/LLM tooling integration
Technologies
AWS, CloudWatch, OpenTelemetry, Alloy, Grafana, PagerDuty, BigPanda, Splunk, Rundeck, Jenkins, AI/LLM
Responsibilities
Employ advanced troubleshooting and root-cause analysis; Collaborate with Product and Engineering teams to plan and deploy releases; Design and implement proactive monitoring and self-healing automation; Resolve product defects and infrastructure issues; Implement automated tests and deployments; Mentor SRE I engineers; Lead smaller projects; Design and build AI-assisted automated diagnosis jobs; Build and maintain automation pipelines integrating AI/LLM tooling; Develop and tune AWS CloudWatch metrics and observability visualizations
Seniority
Senior, hands-on IC