Senior Software Operations Coordinator
Core
Owns end-to-end software operational processes, including releases, on-call rotations, access management, and vendor relationships to keep the engineering team productive.
Role type
Senior Software Operations Coordinator
Builds
The platform behind Carbon's 3D printing fleet
Domain
3D printing hardware / Software operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Release process coordination, on-call rotation management, account and access management (IAM), vendor relationship management, support ticket triage, internal tools administration, incident coordination, cloud cost stewardship
Preferred skills
Software release coordination, SOC 2 compliance familiarity, cloud cost reporting, vendor procurement workflows
Technologies
Jira, GitHub, Slack, SaaS admin consoles, cloud IAM basics, PagerDuty
Responsibilities
Run the software release process end to end, manage on-call rotations and recurring assignments, own account and access management across SaaS tools and cloud IAM, own vendor and third-party relationships, triage incoming support tickets, perform access reviews and license tracking
Seniority
Senior, hands-on IC