Analyst II, Systems Operations
Core
Provide advanced technical support and maintain operations for NYSE Group Exchanges and National Markets Services infrastructure.
Role type
Senior IC systems operations analyst
Builds
Trading exchange systems and infrastructure
Domain
Financial services / Trading infrastructure
Required skills
Linux administration, TCP/IP/UDP/Multicast protocols, Incident Management, Change Management, Root cause analysis, Technical troubleshooting, System documentation, Mentorship
Preferred skills
Financial industry knowledge, Python/BASH scripting, FIX Protocol, Enterprise monitoring tools, Cloud/virtualized environments
Responsibilities
Troubleshoot and resolve complex internal and customer issues, Maintain operations and administration of ICE/NYSE systems, Oversee production environment adhering to ITIL/ISO 9000/Cobit policies, Prepare and maintain comprehensive documentation for troubleshooting and recovery procedures, Participate in strategic and tactical projects to improve Exchange systems, Mentor and train junior analysts
Seniority
Mid-level, hands-on IC