Mitarbeiter Kundenservice Seefracht Import (m/w/d) Bremen
Core
Customer service and sales specialist for sea freight import (LCL and FCL), managing a dedicated customer portfolio and developing new business.
Role type
Customer service and sales specialist (sea freight import)
Builds
Customer relationships and new business in sea freight import
Domain
Logistics / Sea Freight
Deliverable
client delivery
Required skills
Customer portfolio management, LCL and FCL consulting, new business implementation, CRM documentation, price negotiation, cross-functional collaboration
Preferred skills
International logistics experience, sea freight import/export knowledge, Microsoft Office proficiency
Technologies
CRM systems, Microsoft Office
Responsibilities
Advise customers on LCL and FCL logistics questions, manage and grow a dedicated customer portfolio, implement new business as the central contact person, collaborate with outside sales to submit offers and conduct presentations, follow up with customers and coordinate pricing, document sales activities and progress in the CRM system
Seniority
Mid-level, experienced professional