ICT Support – DevOps
Core
ICT support and DevOps automation for K-12 school clients, balancing end-user troubleshooting with infrastructure modernization.
Role type
Mid-level IC DevOps Engineer (Support Track)
Builds
Automated CI/CD pipelines, infrastructure-as-code configurations, and containerized workloads for school IT environments.
Domain
Education technology / Cloud infrastructure
Required skills
Networking fundamentals, server environment management, Microsoft 365 and Azure, basic scripting (PowerShell/Python/Bash), methodical troubleshooting, technical documentation
Preferred skills
CI/CD tooling, Infrastructure as Code, Docker, ITSM tools, Linux server management, API integration
Technologies
Azure, PowerShell, Python, Bash, Docker, Power Automate, n8n, Zabbix, ConnectWise, GitHub
Responsibilities
Troubleshoot hardware, software, and network issues for school clients; maintain server environments and identity management; build and maintain CI/CD pipelines; write scripts to automate routine operational tasks; contribute to monitoring and observability solutions; produce technical documentation and runbooks.
Seniority
Mid-level, hands-on IC with growth potential
