Operations Process Manager (d/w/m)
Core
Designing and optimizing end-to-end operational core processes (logistics, supply chain, technician dispatch, billing) to ensure smooth daily operations for a smart energy product.
Role type
Operations Process Manager
Builds
Scalable, data-driven operational foundations and process automation
Domain
Energy / Smart Home / Operations
Deliverable
production ML models
Required skills
Process optimization, ERP system landscape development, AI and agents automation, KPI and reporting framework creation, project management, technical translation
Preferred skills
Consulting experience, startup/scale-up background, Excel modeling and forecasting
Technologies
ERP, AI, Agents, Excel
Responsibilities
End-to-end responsibility for developing operational core processes from concept to implementation, developing the system landscape for consistent data structures, automating processes using AI and agents, building a KPI and reporting framework, implementing operational projects independently, translating technical requirements into solutions with the tech team
Seniority
Mid-level, individual contributor