Mitarbeiter Technischer Support & Qualitätssicherung Glasfaser (m/w/d)
Core
Leading a field service team for fiber optic (FTTH) expansion, ensuring quality of work, and providing technical support.
Role type
Senior IC field service team lead (fiber optic)
Builds
Fiber optic network infrastructure
Domain
Telecommunications / Fiber Optics
Required skills
FTTH expansion knowledge, Class B driver's license, technical understanding, manual dexterity, training delivery, quality analysis, team leadership
Preferred skills
Experience in field service, knowledge of quality metrics
Technologies
Tablets, Laptops, Mobile phones
Responsibilities
Inspect and document completed work, analyze quality metrics, create and conduct training for technicians, support new technicians during onboarding, provide telephone technical support for field staff, support technicians during active deployments