Immobilienkaufmann als Sachbearbeiter / Kundenbetreuer - Portfoliomanagement (m/w/d)
Hybrid
Core
Managing tenant requests for rent adjustments and appeals for a portfolio of over 500,000 apartments across Germany.
Role type
Real estate portfolio management specialist (tenant relations)
Builds
Rent adjustment processes and tenant communication for a DAX-conglomerate's real estate portfolio
Domain
Real estate / Property management
Deliverable
client delivery
Required skills
Real estate qualification, knowledge of German rental law, MS Office, customer service, written communication
Preferred skills
SAP knowledge, experience in real estate sector
Responsibilities
Manage customer inquiries regarding rent adjustments, coordinate with internal stakeholders to enforce rent increases, process tenant appeals until resolution