Immobilienkaufmann als Sachbearbeiter / Kundenbetreuer - Portfoliomanagement (m/w/d)
Core
Managing tenant requests for rent adjustments and appeals for a portfolio of over 500,000 apartments across Germany.
Role type
Real estate portfolio management specialist (tenant relations)
Builds
Tenant communication and rent adjustment processes for a DAX-listed real estate company
Domain
Real estate / Property management
Deliverable
client delivery
Required skills
Real estate qualification, knowledge of German tenancy law, MS Office proficiency
Preferred skills
SAP knowledge, empathy, written communication skills
Responsibilities
Manage customer inquiries regarding rent adjustments, coordinate with internal stakeholders to enforce rent increases, process tenant appeals until resolution
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