Mitarbeiter Technischer Support & Qualitätssicherung Glasfaser (m/w/d)
Core
Leading a field service team for fiber optic (FTTH) expansion, ensuring quality of work, and providing technical support and training.
Role type
Senior IC field service team lead (fiber optic)
Builds
Fiber optic network infrastructure
Domain
Telecommunications / Fiber Optics
Deliverable
physical/clinical work
Required skills
FTTH expansion knowledge, Class B EU driver's license, technical understanding, craftsmanship affinity, independent work style, service orientation
Preferred skills
Training and mentoring experience, analysis of quality metrics
Technologies
None stated
Responsibilities
Inspect and document completed work and quality, analyze quality KPIs and derive measures, create and conduct training for service technicians, accompany new technicians during shadowing and onboarding, provide telephone technical support for field service, support new technicians during active deployments