Kundenberater* / Kundenservice Outbound (m/w/d)
Core
Empathetic outbound customer service and sales representative for incontinence and care products, supporting elderly and care-dependent individuals and their families via phone.
Role type
Outbound Customer Service & Sales Representative
Builds
Incontinence and care product sales campaigns and customer support
Domain
Healthcare / Elderly Care / Incontinence Products
Deliverable
product features
Required skills
Empathy, Persuasion, Communication, Stress resistance, PC proficiency, German (fluent)
Preferred skills
Experience in customer service, Healthcare background (Nursing, Senior home, Hospital)
Responsibilities
Conduct empathetic and competent phone consultations with customers, actively sell products via phone, inform customers about insurance coverage for higher-value products, participate in sales campaigns, document calls in systems