Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, managing vehicle utilization, and coordinating with transport operators and drivers to ensure high-quality deliveries.
Role type
Logistics dispatcher (package delivery)
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Package delivery
Required skills
Commercial training (e.g., forwarding agent), route planning, vehicle utilization analysis, stakeholder management, complaint handling, shift work readiness
Preferred skills
Prior experience as a route supervisor, high German language proficiency (B2-C1), IT affinity
Technologies
IT systems for logistics planning
Responsibilities
Review quality KPIs for delivery routes and derive improvement measures, Optimize vehicle utilization and delivery performance, Conduct entry and exit checks, Plan and record pickups in logistics dispatch, Advise and support transport operators and drivers, Handle complaints and customer grievances