Mitarbeiter Kundenbetreuung (m/w/d) Voll- und Teilzeit
On-site
Core
Conduct advisory and informative sales conversations with mobile phone customers to analyze needs and inform about products, from tariff changes to contract renewals.
Role type
Customer service and sales representative
Builds
Mobile communication services for existing customers
Domain
Telecommunications
Deliverable
product features
Required skills
German language proficiency, telephone communication skills, sales aptitude, customer interaction skills, enthusiasm for new products
Responsibilities
Conduct sales conversations with mobile phone customers, analyze customer needs, inform about suitable products, handle tariff changes and contract renewals