Leiter Vertrieb- und Kundenerlebnisse (m/w/d) Stellvertretung Geschäftsleitung
Core
Leading sales and customer experience operations for a multi-store fashion retail group, ensuring high service quality and visual merchandising standards across locations.
Role type
Senior Retail Operations Manager (Deputy to Management)
Builds
Consistent customer experiences, optimized store operations, and sales performance across multiple fashion retail locations.
Domain
Fashion retail, multi-store operations
Required skills
Store management, team leadership (10+ staff), visual merchandising, sales promotion planning, financial analysis (KPIs), process optimization, fashion trend knowledge, business acumen
Preferred skills
Training qualification (ADA), commercial assistant qualification, experience in textile retail
Responsibilities
Support executive management in operational steering, ensure smooth daily operations, optimize internal processes, analyze financial KPIs, lead performance improvement measures, ensure consistent customer experiences across departments, implement sales promotion measures, manage visual merchandising, oversee store renovations and events, develop and motivate the team, conduct hiring interviews, plan staffing
Seniority
Senior, hands-on IC with deputy management responsibilities