Call Center Agent (m/w/d) Bestandskundenbetreuung Telekommunikationsanbieter
Core
Telecommunications sales agent responsible for existing customer retention, contract optimization, and upselling/cross-selling via phone.
Role type
Sales agent (customer retention)
Builds
Telecommunications service plans and contract renewals for existing customers
Domain
Telecommunications
Deliverable
product features
Required skills
German language (fluent), telephone communication, sales aptitude, customer service, computer literacy
Preferred skills
None stated
Technologies
PC, Laptop, Fax, Email
Responsibilities
Contact existing and potential customers by phone, conduct sales conversations for tariff changes and contract optimizations, provide product and pricing information, perform upselling and cross-selling
Seniority
Entry-level
