Kundenberater (m/w/d) Bestandskundenbetreuung
On-site
Core
Conducting telephone-based advisory and informative sales conversations with mobile phone existing customers to analyze needs and inform about suitable products, from tariff changes to contract extensions.
Role type
Customer service representative (sales)
Builds
Mobile phone service plans and products for existing customers
Domain
Telecommunications
Deliverable
product features
Required skills
telephone communication, German language proficiency, sales aptitude, customer interaction, product enthusiasm
Responsibilities
Analyze customer needs, inform customers about suitable products, handle tariff changes, manage contract extensions
