Business Application Consultant (m/w/d)
Core
Business Application Consultant responsible for the operation, modernization, and optimization of business applications including furniture planning software, CRM, and POS systems for a furniture retail and production company.
Role type
Business Application Consultant (2nd-Level Support)
Builds
Furniture planning software, CRM (Salesforce), POS systems, and order processing applications
Domain
Retail / Furniture Manufacturing / IT Business Applications
Required skills
Application support, System analysis, IT project management, Process management, Documentation, User training, 2nd-Level support
Preferred skills
Independent work, Structured thinking, Solution-oriented approach, Decision making, Analytical thinking, Conceptual thinking
Technologies
AS/400, Salesforce, Cloud solutions, On-Premise solutions, POS terminals
Responsibilities
Collaborate with business units and developers to optimize processes and develop new applications, Coordinate implementation of new tasks and ensure integration into business processes, Create documentation and conduct user training, Operate existing applications, Provide 2nd-Level support for service requests
Seniority
Mid-level, hands-on IC