Servicemitarbeiter und Serviceberater (m/w/d)
Core
First point of contact in the branch, receiving customers and routing them to specialist departments; handling payment transactions; scheduling appointments for private banking advisors.
Role type
Front-office service advisor
Builds
Payment transaction processing and customer appointment scheduling
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Commercial vocational training, payment transaction processing, appointment scheduling, customer reception, digital media affinity
Preferred skills
Foreign language skills, willingness to further train as Sparkassenkaufmann, private banking advisory development