Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and monitoring delivery routes, optimizing vehicle utilization, and managing relationships with transport operators and drivers to ensure delivery quality.
Role type
Logistics dispatcher / Route planner
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Commercial training (e.g., forwarding agent), route planning, vehicle utilization optimization, transport operator management, driver coordination, complaint handling, quality metrics analysis, communication, IT affinity
Preferred skills
First-hand experience as a route supervisor, shift and Saturday work availability
Technologies
IT systems for logistics planning
Responsibilities
Review quality KPIs for delivery routes and derive improvement measures, Check and optimize vehicle utilization and delivery performance, Conduct entry and exit inspections, Plan and record pickups in logistics dispatch, Advise and support transport operators and drivers, Set up route plans jointly with transport operators, Process complaints and customer grievances