CareerPlan

Call Center Agent (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-10-02 → 2026-11-02

Core

Handling customer inquiries and providing sales-oriented consultation for mobile and DSL services.

Role type

Customer service representative (telecommunications)

Builds

Individual offers and contracts for tariff changes and product marketing

Domain

Telecommunications

Deliverable

client delivery

Required skills

German language (fluent), PC applications, customer service, sales orientation, data management

Preferred skills

Prior call center experience, sense for sales and customer retention