Call Center Agent (m/w/d)
Core
Handling customer inquiries and providing sales-oriented consultation for mobile and DSL services.
Role type
Customer service representative (telecommunications)
Builds
Individual offers and contracts for tariff changes and product marketing
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language (fluent), PC applications, customer service, sales orientation, data management
Preferred skills
Prior call center experience, sense for sales and customer retention