Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes and vehicle utilization for a logistics service provider, managing relationships with transport companies and delivery drivers.
Role type
Logistics dispatcher / route planner
Builds
Delivery routes and vehicle schedules for DPD
Domain
Logistics / Transportation
Required skills
Commercial training (e.g., forwarding agent), German language (B2-C1), route planning, vehicle utilization optimization, stakeholder management, complaint handling, shift work flexibility
Preferred skills
Prior experience as a route supervisor, IT affinity
Technologies
IT systems for logistics planning
Responsibilities
Review quality KPIs for delivery routes and derive improvement measures, Check and optimize vehicle utilization and delivery performance, Conduct entry and exit inspections, Plan and record pickups in logistics dispatch, Advise and support transport companies and delivery drivers, Set up route plans jointly with transport companies, Process complaints and customer grievances