Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and monitoring delivery routes, optimizing vehicle utilization, and managing relationships with transport contractors and drivers.
Role type
Logistics dispatcher
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Commercial training (e.g., forwarding agent), route planning, vehicle utilization optimization, contractor management, complaint handling, German (B2-C1), IT affinity
Preferred skills
First-hand experience as a route supervisor, shift work readiness, Saturday work readiness
Technologies
IT systems for logistics planning
Responsibilities
Review quality KPIs for delivery routes, optimize vehicle utilization and performance, plan and record pickups, consult and support transport contractors and drivers, set route plans with contractors, handle complaints and customer grievances