Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, managing vehicle utilization, and coordinating with transport operators and drivers to ensure high-quality deliveries.
Role type
Logistics dispatcher (operations)
Builds
Delivery routes and schedules for a parcel delivery service
Domain
Logistics / Parcel delivery
Required skills
Commercial training (e.g., forwarding agent), route planning, vehicle utilization optimization, stakeholder management, complaint handling, shift work readiness
Preferred skills
First-hand experience as a route operator, high German language proficiency (B2-C1), IT affinity
Technologies
IT systems for logistics
Responsibilities
Review quality KPIs for delivery routes, optimize vehicle utilization and delivery performance, plan and record pickups, consult and support transport operators and drivers, resolve complaints and customer issues