Call Center Agent (m/w/d)
Core
Handling phone inquiries from existing and new customers, providing sales-oriented consultation on products and tariffs, and creating offers and contracts.
Role type
Customer service and sales agent
Builds
Customer offers and contracts for telecom or service products
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
Verbal and written German, PC applications (MS Office), customer-oriented mindset, sales-oriented mindset, independent work, meticulous work
Preferred skills
Prior experience in a call center environment
Responsibilities
Answering phone inquiries, providing sales-oriented consultation, creating offers and contracts, ensuring customer satisfaction, updating customer data
