Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, managing vehicle utilization, and coordinating with transport companies and drivers to ensure delivery quality.
Role type
Logistics dispatcher (operations)
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Route planning, vehicle utilization optimization, transport company coordination, driver management, complaint handling, quality metrics analysis
Preferred skills
Commercial training background, first-hand experience as a route supervisor, IT affinity
Technologies
IT systems for logistics planning
Responsibilities
Review quality metrics of delivery routes and derive improvement measures, Check and optimize vehicle utilization and delivery performance, Conduct entry and exit inspections, Plan and record pickups in logistics dispatch, Advise and support transport companies and delivery drivers, Set up route plans jointly with transport companies, Process complaints and customer grievances