Senior System Engineer Operational-Service (w/m/d)
Core
First point of contact for customers on technical questions, ensuring smooth operation of IT infrastructure and providing after-sales service.
Role type
Senior System Engineer (Operational Service)
Builds
Managed IT services including server, storage, virtualization, backup, network, and security systems for enterprise clients.
Domain
IT Infrastructure & Managed Services
Required skills
Virtualization, Compute, Storage, Backup, Network, Firewall, Microsoft Windows Server, Active Directory, DNS, DHCP, Entra-ID
Responsibilities
Plan, coordinate, and lead changes, maintenance tasks, and small projects; Administer modern server, storage, virtualization, backup, network, and security systems; Analyze and resolve incidents to improve system stability; Maintain complex IT documentation; Act as the primary technical contact for customers.