Prozessinnovationsmanager (m/w/d)
Core
Analyze and optimize administrative processes, identify digitalization and automation potential, and develop practical digital solutions for the city's public administration.
Role type
Senior Business Process Analyst / Digital Transformation Manager
Builds
Optimized administrative workflows and digital solutions for city departments
Domain
Public Administration / Digital Transformation
Required skills
Business process analysis, Digital transformation strategy, RPA implementation, Low-code/No-code development, Workflow system design, Data analysis, Solution architecture, Change management, Stakeholder consultation, Project management
Preferred skills
Experience with AI technologies, Microsoft 365 ecosystem, Knowledge of public sector regulations
Technologies
RPA, AI, Microsoft 365, Low-code/No-code platforms, Workflow systems
Responsibilities
Analyze existing administrative processes to identify optimization and digitalization potential, Develop target-state processes and translate requirements into technical solutions, Implement and introduce digital solutions from concept to daily use, Evaluate and scale successful pilot projects across departments, Consult departments on digital development and prepare reports for decision-making
Seniority
Senior, hands-on IC