Abteilungsleitung (m/w/d) für das Referat Organisationsmanagement, Abteilung Bürgercenter
Core
Leading the Citizen Center department (24 employees) in a municipal administration, managing operations, legal cases, and budget.
Role type
Senior department head (management)
Builds
Citizen services operations and legal case resolutions
Domain
Public administration / Municipal government
Required skills
Department leadership, budget management, legal case adjudication, staff training, complex legal decision-making
Preferred skills
Personnel management experience
Technologies
MS Office
Responsibilities
Lead the Citizen Center department, manage departmental budget, adjudicate difficult legal cases (IDs, passports), conduct financial audits, support front office with complex client contacts, train staff on legal changes
Seniority
Senior, management