Kundenbetreuer (w/m/d) - Key Account Support "Virtuelles Kraftwerk"
Core
Provide operational support and technical consultation to international energy traders regarding the 'Virtuelles Kraftwerk' software and its application in renewable energy integration.
Role type
Key Account Support Specialist (Software)
Builds
Software products and full-service services for energy traders and grid operators
Domain
Renewable energy, energy markets, software support
Deliverable
client delivery
Required skills
Technical and commercial background, knowledge of energy markets and renewable energy, complex process analysis, solution-oriented response
Preferred skills
Experience in technical sales or customer service, background in physics/economics/environmental science
Technologies
Virtuelles Kraftwerk software
Responsibilities
Answer technical and functional questions via email, consult on software usage, collaborate with support team and software experts
Seniority
Individual Contributor