Privatkundenmitarbeiter*in
Core
Frontline banking service representative handling cash transactions, account openings, payments, deposits, and installment loans for private customers at a branch.
Role type
Private banking service representative (branch)
Builds
Cash services, account openings, payment processing, deposits, installment loans
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Cash handling, customer consultation, account opening, payment processing, deposit management, installment loan sales, digital banking support, PC/Office skills
Preferred skills
Sales experience, high learning agility, technical affinity, strong customer orientation
Technologies
Office applications, digital banking platforms
Responsibilities
Execute all cash service transactions, consult customers on account openings and loan products, support customers in using digital banking tools, refer complex cases to specialists
Seniority
Entry-level to Junior