Kundenberater / Quereinsteiger im Vertriebsinnendienst (m/
Core
Telephone-based customer care and sales for existing customers, focusing on retention, reactivation, and upselling products and tariff options.
Role type
Sales agent (inside sales / telesales)
Builds
Customer relationships, sales of products and tariff options
Domain
Telecommunications / Consumer services
Deliverable
product features
Required skills
Verbal and written German, telephone communication, sales negotiation, customer relationship management, PC skills
Responsibilities
Telephone-based care of existing customers, identifying customer needs and sales potential, leading sales conversations to closure, ensuring high customer satisfaction, documenting contacts and sales results
Seniority
Entry-level / Career switcher
