Technischer Servicemanager (m/w/d), RC Hannover
Core
Technical Service Manager supporting after-sales service for energy-efficient building technology, specifically HVAC and climate control systems.
Role type
Technical Service Manager (HVAC/Building Services)
Builds
Service operations, technical solutions, and project handovers for building climate systems.
Domain
Building services, HVAC, Energy efficiency
Required skills
Mechanical engineering training (Refrigeration), Control systems knowledge, Service technician coordination, Subcontractor management, MS Office, Digital service management systems
Preferred skills
English language skills, Flexibility, Stress resistance, Independent work style, Solution-oriented approach
Technologies
Microsoft Dynamics Field Service, MS Office
Responsibilities
First point of contact for technical after-sales questions, Prepare and dispatch service technician visits, Develop technical skills of service technicians, Handle on-site technical tasks and problem solving, Create quotes and plan projects, Review and approve service reports, Manage warranty claims and transport damage issues
