Technischer Servicemanager (m/w/d), RC Berlin
Core
First point of contact for customers in the after-sales area for technical questions and responsible for the preparation and planning of service interventions for energy-efficient building technology.
Role type
Technical Service Manager (Building Services)
Builds
Service interventions and projects for HVAC and climate control systems
Domain
Building services, HVAC, Energy efficiency
Required skills
Mechanical engineering training (Refrigeration technology), Control engineering knowledge, Service technician coordination, MS Office, Digital service management systems
Preferred skills
Experience with subcontractors, English language skills, Flexibility, Stress resistance
Technologies
Microsoft Dynamics Field Service, MS Office
Responsibilities
First point of contact for technical questions and problem solving on site, Preparation and planning of service interventions, Creation of offers and project handover, Review and approval of service reports, Handling of defect reports and warranty claims
Seniority
Mid-level, hands-on IC
