Referent*in für Gewerkschaftsarbeit | Bundesweite Koordination der Mitgl..., ver.di Bundesverwaltung
Core
Coordinating the digitalization of ver.di service centers and building direct application support for the 'meine ver.di' member platform.
Role type
Senior union operations specialist (digital transformation)
Builds
Digital tools for service centers and support structures for the member platform
Domain
Union operations / Digital transformation
Deliverable
product features
Required skills
Digital product lifecycle management, service center operations, agile methodologies, process management, stakeholder management, workshop facilitation, user testing
Preferred skills
MBM/MIBS systems, Azure DevOps, Jira, M365
Responsibilities
Conceive and introduce new software solutions for service centers, identify and implement automation approaches, translate member contact requirements into system development, lead application support for the member platform, coordinate nationwide service center operations, moderate project and steering group sessions