Servicetechniker Dokumentation & Support (m/w/d), Sindelfingen
Core
Creating and maintaining practical service manuals and spare parts definitions for XRF products, providing technical support to global subsidiaries and distributors, and bridging service, development, and production to drive product improvement.
Role type
Senior technical documentation and support specialist (XRF)
Builds
Service manuals, video tutorials, spare parts definitions, and technical support resources for XRF products
Domain
Industrial measurement (X-ray fluorescence) / Quality assurance
Required skills
Technical documentation, video tutorial creation, spare parts definition, technical support, cross-functional collaboration, process improvement
Preferred skills
XRF domain expertise, engineering background
Technologies
Video tutorial platforms, documentation tools
Responsibilities
Deriving and creating service manuals for new XRF products, updating existing manuals with video tutorials, managing non-conformity tickets with quality department, preparing monthly service newsletters, providing technical support to global subsidiaries and distributors, acting as interface between service, development, production, and product management