Mitarbeiter:in im Prozessmanagement, KSP Hamburg
Core
Process management specialist responsible for preparing, executing, and documenting departmental processes, creating process descriptions and guides, and translating business requirements into IT specifications.
Role type
Process Management Specialist
Builds
Process documentation, work aids, and guides for the legal claims management department
Domain
Legal claims management / Law firm operations
Deliverable
dashboards & analysis
Required skills
Process documentation, IT requirement translation, process testing, process analysis, structured work style, independent work
Preferred skills
Commercial training or economics degree, project management experience, IT affinity, communication skills, organizational talent
Technologies
IT applications for legal claims management
Responsibilities
Prepare, execute, and document departmental processes; Create process descriptions, work aids, and guides; Translate business and client requirements into IT requirements; Test IT applications; Communicate process changes; Support technical setup of new client relationships; Evaluate process currency and technical feasibility; Create process-based analyses