Serviceassistent | m/w/d, Fürth | Schwabacher Str. 333
Core
Receiving and greeting customers, determining their needs, coordinating with service advisors, managing service appointments, and handling billing.
Role type
Frontline service assistant (automotive)
Builds
Service appointments and billing processes for automotive customers
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer reception, appointment scheduling, billing, document verification, cash handling, communication
Preferred skills
Automotive industry experience, sales and service process knowledge, teamwork, organizational talent
Technologies
None stated
Responsibilities
Greet customers and determine their needs, coordinate with service advisors, manage service appointments, handle billing and cash, verify documents upon vehicle return, contact customers regarding appointment changes