Mitarbeiter Kundenservice & Werkstatt (m/w/d) , Düsseldorf Süd
Core
Handling customer orders, managing and processing bicycle repairs, advising customers on parts/accessories, and managing complaints, ordering, inventory, and shipping.
Role type
Customer Service & Workshop Technician
Builds
Bicycle repair services and parts sales for Lucky Bike retail customers
Domain
Retail / Bicycle Mechanics
Required skills
Bicycle mechanics training, customer service, complaint handling, inventory management, order processing, MS Office proficiency
Preferred skills
Warehouse management system knowledge, team collaboration
Technologies
MS Office, Warehouse management systems