Volkswagen NORA-Experte/in (m/w/d), Volkswagen Zentrum Düsseldorf - Gottfried Schultz
Core
Managing and developing the NORA business within the automotive aftermarket, supporting customers and partners in sourcing original and identical parts, and coordinating order processing.
Role type
Senior IC automotive parts specialist (NORA expert)
Builds
NORA business operations and customer/partner support for Volkswagen Group vehicles
Domain
Automotive retail and parts distribution
Deliverable
product features
Required skills
NORA business management, parts identification and assignment, order processing coordination, market and product analysis, commercial understanding, organizational skills
Preferred skills
Experience as a parts and accessories seller, knowledge of the vehicle parts and accessories market, customer orientation
Technologies
Vehicle parts catalogs, technical information systems
Responsibilities
Advise and support customers and partners in sourcing original and identical parts, Identify and assign spare parts based on vehicle data and catalogs, Coordinate order processing with internal and external contacts, Analyze market, customer, and product requirements to optimize processes and assortments
