Technischer Servicemanager (m/w/d), RC Berlin
Core
Technical Service Manager for energy-efficient building technology, serving as the primary contact for after-sales technical inquiries and coordinating service operations for the Berlin site.
Role type
Technical Service Manager (IC)
Builds
Service operations and project delivery for HVAC and climate control systems
Domain
Building technology / HVAC / Climate control
Deliverable
client delivery
Required skills
Mechanical engineering training (Refrigeration technology), Control engineering knowledge, Service technician coordination, Subcontractor management, MS Office, Digital service management systems
Preferred skills
Experience in the refrigeration industry, Field service experience
Responsibilities
First point of contact for after-sales technical questions, Prepare service technician dispatches, Schedule service interventions, Develop technical skills of service technicians, Create and plan service offers, Oversee project handover to clients, Review and approve service reports, Handle defect reports and warranty claims
Seniority
Mid-level, hands-on IC