Technischer Servicemanager (m/w/d), RC Hannover
Core
Technical Service Manager responsible for after-sales support, service technician dispatch, and project handover for HVAC and climate control systems.
Role type
Technical Service Manager
Builds
Service operations and project delivery for building climate control systems
Domain
HVAC, Building Automation, Climate Control
Deliverable
client delivery
Required skills
HVAC refrigeration technician training, Control engineering knowledge, Service technician coordination, Subcontractor management, MS Office, Digital service management systems
Preferred skills
English language skills, Flexibility, Stress resistance, Independent work style, Solution-oriented approach
Responsibilities
First point of contact for technical after-sales questions, Prepare and dispatch service technician interventions, Develop technical skills of service technicians, Create and plan service offers, Oversee project implementation and handover to clients, Review and approve service reports, Handle defect reports and warranty claims
Seniority
Mid-level, hands-on IC